Scope of services: all-in-one maintenance package
This English translation is provided for convenience only. The German version is the legally binding one.
Updates (core & plugins)
- Interval: updates are checked for once a day.
- Scope: WordPress core, plugins and active themes.
- Safety: compatibility check in advance to prevent errors.
Backups
- Interval: one complete backup per week.
- Content: database, media library and the entire file system.
- Security: encrypted storage on external security servers.
Performance optimisation
- Goal: the best possible scores in the Google PageSpeed Insights tool.
- Measures: server-side caching, CSS/JS minification and Gzip compression.
- Media: automatic image optimisation for faster loading times.
Visitor report
- Interval: once a month (on the first working day of the following month).
- Content: analysis of traffic, page views, time on site and origin.
- Technology: data collected with Matomo (EU-based, GDPR-compliant).
Malware scan
- Interval: automated, once a day.
- Scope: scan for viruses, backdoors and tampered system files.
- Support: immediate manual clean-up when something is found.
Brute-force protection & firewall
- Status: permanent 24/7 operation.
- Technology: web application firewall (WAF) to block malicious requests.
- Protection: automatic IP bans on suspicious login attempts.
Uptime monitoring
- Status: 24/7 availability check.
- Interval: checked every 5 minutes.
- Alert: support is notified immediately if the site cannot be reached.
WordPress reports
- Interval: monthly summary.
- Content: list of all updates, malware removed and maintenance work.
- Transparency: complete documentation of system security.
GDPR package
- Setup: compliance check and installation of cookie banners.
- Technology: Google Fonts served locally (no data transfer to the USA).
- Tracking: legally sound Matomo setup without third-party contact.
On-page SEO
- Structure: optimisation of the HTML heading hierarchy (H1–H3).
- Metadata: manual maintenance of title tags and meta descriptions.
- Indexing: creation and management of XML sitemaps and image alt tags.
WordPress hosting
- Server: high-performance SSD infrastructure, optimised for PHP 8.x.
- Location: certified German data centres only.
- Specialisation: server-side caching specifically for WordPress databases.
Country blocking
- Default: access allowed from Germany (DE), Austria (AT) and Switzerland (CH).
- Protection: geoblocking for all other regions to reduce attacks.
- Flexibility: further countries can be opened up on request.